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Monday,
November 14
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TIME |
SESSION |
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8 - 8:15 a.m. |
Welcome
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8:15 - 9:15 a.m.
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General Session
M10 Managing
for Results in Portland
Welcome to Portland and brief overview of efforts in
Portland to Manage for Results. |
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9:15 - 10:15
a.m. |
Keynote
M20 The
Performance Imperative (TBD)
Given the current economic crisis, how we spend the limited
resources available should be based on best performance.
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10:15 -10:30
a.m. |
Break
|
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10:30 - 11:30
a.m.
|
M31 Preparing
Award Winning SEA Reports: Factors for Success
Insight into some of the things that make a SEA Report readable and
useful to citizens, legislators, and managers. |
| |
M32 Enhancing
Reliability, Relevance and Results
Performance information must be reliable. Learn approaches
management and auditors use to improve the quality of performance data,
including fostering an organizational commitment, building quality into
the process, using assessment processes, and responding to limitations.
Another feature of this session is on other approaches audit offices are
taking to advance performance measurement and performance results. The
Washington State Legislative Audit and Review Committee's (JLARC)
legislative auditor's office has been a leader since the early 1990s in
making recommendations to state agencies and the legislature on
performance measurement/management approaches to improve outcomes as
well as evaluating whether outcomes have been successfully achieved.
When the Washington State Sunset Law was due to terminate, JLARC
sponsored legislation to require agencies and programs scheduled for
sunset review to develop performance measures several years prior to the
review, in order to form the basis for assessing program performance. In
addition, JLARC has conducted performance measures reviews of selected
agencies in Washington State.
|
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11:45 a.m. -
12:45 p.m. |
Lunch |
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M40 AGA’s
Certificate of Achievement Awards Presentation
Special recognition of those entities that have prepared
outstanding SEA Reports. |
|
1 - 2 p.m. |
M51
Learning from our Neighbors: Canadian Experiences with Performance
Reporting
Canadians are now working on a project for performance reporting for
all levels of government following principles developed in Reporting
Principles: Taking Performance to a New Levels produced by the
CCAF-FCVI. |
| |
M52 The
Long Road to Better Performance: Oregon’s Experience with Performance
Reporting
As with any change initiative, Performance Measurement in Oregon
reflects a mixed history of development and use. Considered by many to
be on the cutting edge, Oregon panelists will show how far we've come
and why we have a long way to go. |
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2 - 2:15 p.m. |
Break
|
|
2:15 - 3:15
p.m. |
M61
Conducting Citizen and Customer Satisfaction Surveys (panel)
Surveys can provide valuable insights on the performance of
government programs from the perspective of tax payers and customers.
Learn from the best practitioners. |
| |
M62 Reporting
Performance Information: Strategies for Effective Communication
This timely session explores approaches to performance reporting to
the public, policy makers and other external stakeholders. Media
techniques, electronic formats and writing styles that have proven
effective will be illustrated by presenters who have relevant expertise.
|
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3:15 - 4:15
p.m. |
M71
Public Safety (panel)
Hear from performance reporting experts in specific service areas |
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M72 Human
Services (panel)
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M73
Education (panel)
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M74
Non-Profit agencies (panel) |
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M75
Public Works |
|
4:15 - 5:15
p.m. |
General Session
M80 Current
Issues in Using and Reporting Performance Information: An Open Exchange
Learn about some of the newest successes and experiments in
performance reporting. What the future holds.
|
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5:30 - 7 p.m.
|
Reception |
| |
|
|
Tuesday,
November 15, 2005
|
|
8 - 9
a.m. |
Keynote
T10 Reporting on
Government Performance: Why is GASB Interested?
Hear about the efforts by GASB to enhance government accountability.
|
|
9:15 - 10:15
a.m. |
T21 Creating
a Performance Reporting Program: Tips for first-time preparers
Starting a performance reporting process can be difficult. Learn how
to build support for issuing performance reports, how to determine the
content for the reports, and how to obtain the information |
| |
T22 Auditor’s Preparing Performance Measures Reports: What are the
Implications
Auditors prepare many governments' performance measures reports.
Attention must be paid to the manner in which the performance measures
are selected, the data are developed and collected and other technical
advice and assistance are provided to assure their auditors'
independence. |
|
10:15 - 10:30
a.m. |
Break
|
|
10:30 -11:30
a.m. |
T31
Performance Measurement and Reporting, Why?
Hear why the accountability reporting is so important and how to get
citizens interest. |
| |
T32 Valuable
First Steps: Strategic Planning and Goal Setting (panel)
State and local governments have traditionally used
performance measures to demonstrate accountability to the
public. The measures can also be used as a foundation for
establishing a strategic planning and goal setting process, both
of which would enhance the resource allocation and program
management.
|
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11:45 a.m. -
12:45 p.m. |
Lunch Session
T40 Performance
Matters |
|
1 - 2 p.m. |
T51 How to
Read and Use Government Performance Reports: A GASB Guide for Users
Not only hear about GASB's most recent publication, but receive a
copy of it. This guide is intended to assist citizens and others in
using SEA performance reports. |
| |
T52 Making
the Links: Coordinating Federal, State and Local Efforts
As with any change initiative, Performance Measurement in Oregon
reflects a mixed history of development and use. Considered by many to
be on the cutting edge, Oregon panelists will show how far we've come
and why we have a long way to go. |
|
2 - 2:15 p.m. |
Break
|
|
2:15 - 3:15
p.m. |
T61 AGA’s
SEA Award Criteria: Tips and Techniques for a Successful Application
AGA's Certificate of Excellence in Service Efforts and
Accomplishments Reporting provides public recognition for governments
that issue quality reports to their citizens to demonstrate
accountability. Learn how to improve the effectiveness of these reports
by applying the Governmental Accounting Standards Board suggested
criteria for reporting performance information. |
| |
T62 Managing for Results—The Full Circle
Understand how performance measures can be used to a day-to-day
basis for operating decision making to achieve targeted results.
|
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3:30 - 4:30
p.m. |
General Session
T70 The User
Perspective: What We Want to Know About Government Performance
What do elected officials, citizens, the media, business groups and
others want to know about government performance? How to tailor reports
to user interests and needs.
|
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4:30 - 5:30
p.m. |
T80 Closing
Remarks and Wrap Up |