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Continuing Education

AGA-Sponsored Training Courses

Assessing the Reliability and Relevance of Performance Information

For performance information to be of most value to each user, managers and other decision-makers must have confidence in data reliability and believe measures are relevant to their decisions. Thus, participants in this course can play a critical role in making performance management work.

The course covers the following topics:

  • Criteria for determining data reliability, performance measure relevance and effectiveness of data communication.

  • Techniques for analyzing the usefulness of a program's measures.

  • Step-by-step procedures for auditing data reliability and performance measurement controls.

CPE credits: 8

Field of Study: Management Advisory Services

Format: Lecture, Group Discussion and Class Examples

Length: 1 day

For pricing and scheduling information, contact onsitecourses@agacgfm.org.