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Continuing Education

AGA-Sponsored Training Courses

Performance Management: Coaching & Counseling


This course is geared for managers and supervisors responsible for the performance of others, particularly the roles of coach and counselor. This is NOT a course in how to conduct a performance appraisal, but how to accurately diagnose various types of performance problems. It then moves into ways to find and apply solutions that improve skills and knowledge required to effectively do the job and to change attitudes and behaviors that may be getting in the way of acceptable performance. This course contains several individual and group exercises that actively involve and engage participants.

CPE credits: 8 to 16

Field of Study: Communications

Format: Lecture, Group Discussion and Class Exercises

Length: 1 - 2 days

For pricing and scheduling information, contact onsitecourses@agacgfm.org.