FAQ

When and where will the conference be held?
AGA’s Internal Control & Fraud Conference takes place September 22-23, 2008, at the Wyndham Phoenix, located at 50 East Adams Street, Phoenix, AZ 85004.

How do I get a hotel room for the conference?
AGA has reserved a block of rooms at the Wyndham Phoenix for conference attendees. The room rate is $102 (plus tax) for single and double occupancy.

Rates are only guaranteed until August 29, 2008, or until the block is sold out. We encourage you to make your hotel reservations early, for the best price and availability.

To make reservations, please call the hotel directly at 800.359.7253 and mention you are attending the “AGA Fraud Conference” to ensure you receive the discounted rate.

What should I wear?
Business casual attire is appropriate for all conference activities. Since meeting room temperatures vary, we recommend that you dress in layers and bring a sweater or jacket to the sessions.

How can I register for the conference?
There are three ways to register for the conference.

Click here to register online with a credit card.
You may also register by fax or mail. Click here to print the registration form
Visit the registration section of our website for more information.

What is my AGA member ID number? What is my password?
Your LOGIN is your MEMBER ID NUMBER, and your PASSWORD is your first initial and last name (no spaces). If you do not have this information, please contact Rica Muhammad at 800.AGA.7211, or e-mail her at rmuhammad@agacgfm.org.

What is included in my registration package?
Your conference registration includes entrance to all education sessions and the Exhibit Hall, breakfasts, refreshment breaks, luncheons, receptions, a registration tote bag and the ability to earn CPE hours.

Can I register to attend just the Exhibit Hall?
Sorry, AGA does not offer “Exhibit Hall Only” registration.

How will I know that AGA has received my registration form?Confirmations will be e-mailed to the address provided on your registration form (or faxed/mailed if no e-mail address is provided) within five to 10 business days after receipt of your registration and payment (or purchase order).

If you do not receive confirmation within four weeks of submitting your Registration Form with payment, contact your accounting office to confirm the form was actually sent and then e-mail Jennifer Varua, jvarua@agacgfm.org, for further research.

If I cancel my conference registration, is my hotel room automatically canceled and vice versa?
No. These are independent of each other, and you need to cancel each separately. As a reminder, the hotel will charge a penalty for all reservations not canceled at least two weeks before the scheduled arrival date.

Can I get a refund if I need to cancel my registration?
Refunds, less a $50 processing fee per registrant, will be granted for cancellations received in writing at the AGA National Office by September 8, 2008. Refunds will not be granted for cancellation after this date. “No-shows” are responsible for full conference payment.

You can e-mail your cancellation request to Jennifer Varua, jvarua@agacgfm.org, or fax to 703.684.6933.

If I am unable to attend the conference, can I send someone in my place?
Yes. If you are unable to attend the conference and have already registered, you may designate another person to take your place. Complete a registration form for the new attendee and indicate the name of the individual that is being replaced. Membership status is not transferable. Additional fees may be required based on the replacement's membership status.

Substitutions must be made in writing. Please fax to Jennifer Varua at 703.684.6933, or e-mail to jvarua@agacgfm.org.

How can I get a receipt for my registration?
Your confirmation letter serves as your official receipt. If you need another form of documentation, please contact Jennifer Varua at 703.684.6931 or 800.242.7211.

How can I see who is registered for the conference?Approximately two weeks before the conference all registered attendees will receive an e-mail providing a link to the registrant List. The roster will also be updated approximately two weeks after the conference. If you did not include your e-mail address on your registration form, please contact Jennifer Varua, jvarua@agacgfm.org, by phone at 800.272.7211, ext. 322.

Registration lists are provided as a service for conference attendees, offering a convenient way to network with colleagues. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose.

If a luncheon, reception or refreshment break is not sponsored, does that mean it will not be provided?
No. All of the meals and food and beverage events included in your registration package will be provided regardless of whether or not the meal/break has been sponsored.

What should I do if I have a special dietary request?
AGA selects lunch menus we hope everyone will enjoy. We realize that some individuals have dietary restrictions and food allergies. AGA has made arrangements to offer a vegetarian meal at lunch for individuals who are unable eat the entrée selection for that day.

Please be sure to indicate on your registration form if you have any food allergies or dietary restrictions. Attendees who have special dietary restrictions that prevent them from eating the standard entrée selection will be provided with a vegetarian meal based as closely as possible on their specific dietary needs.

Due to the large number of attendees, substitutions to the vegetarian meal or the standard conference meal may not be possible. Please make alternative meal arrangements if you have several food allergies or very specific dietary restrictions, as our food and beverage options may not meet your needs.

AGA will do its best to accommodate all dietary requests; however because the focus is on food allergies we cannot always guarantee requests such as low-fat, low-salt, low-carb, sugar-free, etc.

How can I get a copy of a speaker's PowerPoint presentation?
Any presentations made available to us will be posted on our website. Approximately two weeks before the conference, all registered attendees will receive an e-mail providing a link to the conference PowerPoint presentations. This page will be updated on an ongoing basis to include new presentations as they are received. Please remember that not all speakers use PowerPoint and/or do not provide copies of their presentation to AGA.

Contact Us

Still have questions? We are here to help!
If you have additional questions, contact Jennifer Varua, Registration, Hotel and General Inquiries, at 800.272.7211, ext. 322