FAQ
If you have looked through the AGA website and still have questions about the conference, some of the information below may help. If not, please give us a call at 800.AGA.7211 or e-mail us at meetings@agacgfm.org.
1. When
and where will the conference be held?
2. What is the cost of registration? How can I
register for the conference?
3. Can I register to attend just the Exhibit Hall?
4. Are speakers and moderators required to register
for the conference?
5. Can I volunteer to work at the conference in
exchange for registration?
6. What is my AGA member ID number? What is my
password?
7. What is included in my registration package?
8. If a luncheon, reception or refreshment break is
not sponsored, does it mean it will not be provided?
9. What should I do if I have a special dietary
request?
10. What should I do if I require special
accommodations?
11. What should I wear?
12. What is your policy regarding name badges and
guests?
13. How will I know that AGA has received my
registration form?
14. Can I get a refund if I need to cancel my
registration?
15. If I am unable to attend the conference, can I
send someone in my place?
16. How can I get a receipt for my registration?
17. How can I see who is registered for the
conference?
18. How can I get a copy of a speaker's PowerPoint
presentation?
When and where will the conference be held?
This year’s conference is held Feb. 18–19, 2010, at the Ronald Reagan Building and International Trade Center, 1300 Pennsylvania Ave., NW, Washington, D.C. 20004.
The Ronald Reagan Building is located next to the Federal Triangle Metro Station, connected by the Orange and Blue lines.
Registration is located in the Atrium Hall Foyer on the Concourse Level of the building. Please stop by the Registration Desk to receive your name badge, tote bag, CPE tracking tickets and other conference materials. Registration is open during the following hours:
February 18, 2010
6:30 a.m. – 4 p.m.
February 19, 2010
6:30 a.m. – 4 p.m.
What is the
cost of registration?
How can I register for the
conference?
Click here to view the registration fees.
1. Register online with a credit card and save!
2. You may also register by fax or mail. Click here to print the registration form.
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Can I register to attend just
the Exhibit Hall?
Sorry, AGA does not
offer “Exhibit Hall Only” registration.
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Are speakers and moderators
required to register for the conference?
Yes. If you are a
confirmed speaker or moderator at the conference and have
questions about registration, please contact us at
meetings@agacgfm.org.
Can I volunteer to work at the
conference in exchange for registration?
Yes. Thank you for
your interest in volunteering at AGA’s upcoming conference. We
value your time, contribution and enthusiasm. AGA does provide
opportunities for members to volunteer their time and talents,
and provide assistance during the conference.
As a volunteer, you will play an essential role by helping with bag stuffing, registration, session monitoring and other tasks throughout the conference. In appreciation for your time, AGA will provide each volunteer with a complimentary conference registration.
Preference is given to AGA members who already plan to attend the conference and do not require assistance with travel/hotel expenses, and individuals who are able to work several shifts during the conference. AGA does not reimburse for parking, bus fare, taxi or any other ground transportation fees incurred by getting to and from the conference.
If you’re interested in volunteering, please send an e-mail to meetings@agacgfm.org and we’ll follow up with you. We appreciate your interest and willingness to help. Thank you.
What is my AGA member ID
number? What is my password?
Your LOGIN is your MEMBER ID NUMBER, and your PASSWORD is
your first initial and last name (no spaces). If you do not have
this information, please contact Rica Muhammad at 800.AGA.7211,
ext. 303, or e-mail her at
rmuhammad@agacgfm.org.
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What is included in my
registration package?
A full conference attendee registration package includes the
opportunity to earn up to 14 CPE hours, entrance to the Exhibit
Hall, education sessions and official conference activities, two
breakfasts, four coffee breaks, two luncheons and a registration
tote bag.
AGA’s conference sponsors help defray the costs of the overall event. All of the meals, coffee breaks and receptions (listed above) are included in your registration fee, regardless of whether they are sponsored by a private sector organization.
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If a luncheon, reception or
coffee break is not sponsored, does that mean it will not be
provided?
No. AGA’s conference sponsors help defray the costs of the
overall event. All of the meals and food and beverage
events included in your registration package will be provided
regardless of whether the meal/break has been sponsored.
What should I do if I have a
special dietary request?
AGA selects lunch
menus we hope everyone will enjoy. We realize that some
individuals have dietary restrictions and food allergies.
Attendees who notify us about food allergies or dietary
restrictions that prevent them from eating the standard entrée
selection are provided with a vegetarian/vegan meal based as
closely as possible on their specific dietary needs.
Due to the large number of attendees, substitutions to the
vegetarian meal or the standard conference meal may not be
possible. Please make alternative meal arrangements if
you have several food allergies or very specific dietary
restrictions, as our food and beverage options may not meet your
needs.
AGA will do its best to accommodate all dietary requests; however because the focus is on food allergies, we cannot always guarantee requests such as low-fat, low-salt, low-carb, sugar-free, etc. Alternate salads and desserts may not be available.
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What should I do if I require
special accommodations?
AGA strives to hold
meetings that are accessible to all. Please tell us what you
require to help make your participation more enjoyable and
meaningful. If you require special assistance, auxiliary aids or
other reasonable accommodations to fully participate in this
event, please let us know. There is space on the registration
form to indicate any special needs you may have. Any information
regarding your disability will remain confidential. Because many
arrangements require early planning, requests received onsite
cannot be guaranteed; however, we will make every attempt to
accommodate you.
What should I wear?
Business attire is
appropriate for all conference activities. We recommend that you
dress in layers and bring a sweater or jacket to the sessions in
case the room temperature is not comfortable for you.
What is your policy regarding
name badges
and guests?
Please remember to wear your badge when attending AGA
functions. This allows you access to conference sessions, social
events and the Exhibit Hall. Your badge is proof of
registration; without it, you will not be allowed to participate
in any conference activities.
Spouses and guests are welcome to join you and attend the receptions and social events; however, guests must be accompanied by a registered attendee wearing a name badge.
How will I know that AGA has
received my registration form?
Confirmations
will be e-mailed to the address provided on your registration
form (or faxed/mailed if no e-mail address is provided) within
five to 10 business days after receipt of your registration and
payment (or purchase order).
If you do not receive confirmation within three weeks of submitting your registration form with payment, contact your accounting office to confirm the form was actually sent and then e-mail meetings@agacgfm.org for further research.
Can I get a refund if I need to
cancel my registration?
Refunds, less a $50
processing fee per registrant, will be granted for cancellations
received in writing at the AGA National Office by Feb.
5, 2010. Refunds will not be granted for cancellation after
this date. “No-shows” are responsible for full conference
payment.
Please e-mail your cancellation request to meetings@agacgfm.org or fax to 703.684.6933.
If I am unable to attend the
conference, can I send someone in my place?
Yes. If you are
unable to attend the conference and have already registered, you
may designate another person to take your place. Complete a
registration form for the new attendee and indicate the name of
the individual that is being replaced. Membership status is not
transferable. Additional fees may be required based on the
replacement's membership status.
Substitutions must be made in writing. Please fax to Jennifer Varua at 703.684.6933, or send an e-mail to meetings@agacgfm.org.
How can I get a receipt for my
registration?
Your confirmation
letter serves as your official receipt. If you need another form
of documentation, please contact us via e-mail at
meetings@agacgfm.org,
or by phone at 800.AGA.7211.
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How can I see who is registered for the conference?
Registered conference attendees receive an e-mail providing a link to the registrant list. The roster will also be updated after the conference.
If you did not include your e-mail address on your registration form, please e-mail Jennifer Varua at meetings@agacgfm.org, or call 800.AGA.7211, ext. 322, so that you receive the attendee list and other important updates.
Registration lists are provided as a service for conference attendees, offering a convenient way to network with colleagues. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists or employed for any promotional purpose.
How can I get a copy of a
speaker's PowerPoint presentation?
Any presentations made available to us will be posted on our
website. Registered attendees receive an e-mail providing a link
to the PowerPoint presentations approximately one week before
the conference. This page is updated on an ongoing basis to
include new presentations as they are received.
Please remember that not all speakers use PowerPoint and/or do not provide copies of their presentation to AGA. We do not require speakers to use or provide their PowerPoint presentations for posting on the website.
Contact Us
Still have questions? We are here to help! If you have additional questions, contact us at meetings@agacgfm.org or by phone at 800.AGA.7211, or click here to view the complete list of key members of the AGA conference staff.