FAQ
When and where will the conference be held?
AGA’s 4th Annual Performance Management Conference will take place Oct. 27-28, 2008 at the Renaissance Seattle Hotel, located at 515 Madison Street, Seattle, WA 98104.
What should I wear?
Business casual attire is appropriate for all conference activities. Since meeting room temperatures vary, we recommend you bring a sweater or jacket to the sessions. Seattle's average high temperature in October is 57° and the average low is 50°. Temperatures may vary from day to day so please plan accordingly.
How do I get a hotel room for the conference?
AGA has reserved a block of rooms at the at several at the Renaissance Seattle Hotel. The room rate is $152 (plus tax) per night. Rates are only guaranteed until Oct. 3, 2008 or until the room block is sold out.
Reservations received after Oct. 3, or after the room block has been filled, will be made on a space-available basis and may be subject to higher rates.
So please make your reservations as quickly as possible to ensure availability at your preferred hotel. Make your reservations by calling the hotels directly.
Visit our hotel and travel page for more information.
If I cancel my conference registration, is my hotel room automatically canceled and vice versa?
No. These are independent of each other, and you need to cancel each separately. As a reminder, the hotel will charge a penalty for all reservations not canceled at least two weeks before the scheduled arrival date.
How can I register for the conference?
There are three ways to register for the conference.
- Click here to register online with a credit card.
- You may also register by fax or mail. Click here to print the registration form.
- Or visit the registration section of our website for more information.
What is my AGA member ID number?
What is my password?
Your
LOGIN is your MEMBER ID NUMBER, and your PASSWORD is your first initial and
last name (no spaces). If you do not have this information, please
contact Rica Muhammad at 800.AGA.7211, or e-mail her at rmuhammad@agacgfm.org.
What is included in my
registration package?
Your conference registration includes entrance to all education sessions, two breakfasts, four refreshment breaks, two luncheons, one reception, a registration tote bag and the ability to earn CPE hours.
How will I know that AGA has received my registration form?
Confirmations will be e-mailed to the address provided on your registration form (or faxed/mailed if no e-mail address is provided) within five to 10 business days after receipt of your registration and payment (or purchase order).
If you do not receive confirmation within four weeks of submitting your Registration Form with payment, contact your accounting office to confirm the form was actually sent and then e-mail Meetings Manager, for further research.
Can I get a refund if I need to cancel my registration?
Refunds, less a $50 processing fee per registrant, will be granted for cancellations received in writing at the AGA National Office by Oct. 10, 2008. Refunds will not be granted for cancellation after this date. “No-shows” are responsible for full conference payment.
You can e-mail your cancellation request to Meetings Manager, or fax to 703.562.0361.
If I am unable to attend the conference, can I send someone in my place?
Yes. If you are unable to attend the conference and have already registered, you may designate another person to take your place. Complete a registration form for the new attendee and indicate the name of the individual that is being replaced. Membership status is not transferable. Additional fees may be required based on the replacement's membership status.
Substitutions must be made in writing. Please fax to Meetings Manager at 703.562.0361, or e-mail to meetings@agacgfm.org.
How can I get a receipt for my registration?
Your confirmation letter serves as your official receipt.
If you need another form of documentation, please contact
Meetings Manager, at
800.272.7211.
How can I see who is registered for the conference?
Approximately two weeks before the conference all registered attendees will receive an e-mail providing a link to the registrant List. The roster will also be updated approximately two weeks after the conference. If you did not include your e-mail address on your registration form, please contact Meetings Manager, meetings@agacgfm.org, by phone at 800.272.7211, ext. 322.
Registration lists are provided as a service for conference attendees, offering a convenient way to network with colleagues. The data provided in these lists may not be harvested, sold to others, incorporated into any type of database, used to generate mailing lists, or employed for any promotional purpose. Send questions to Meetings Manager, meetings@agacgfm.org.
How can I get a message to another attendee?
A message board will be located near the registration desk and will be available throughout the conference for posting messages for conference attendees. AGA does not have the ability to deliver messages directly to attendees, so we ask that you check the message board occasionally.
In an emergency, we will do our best to locate attendees in the meeting rooms at the beginning and end of each session. However, sessions will not be interrupted, so please remember to check the message board and/or voice mail during breaks.
If a luncheon, reception or refreshment break is not sponsored, does that mean it will not be provided?
No. All of the meals and food and beverage events included in your registration package will be provided regardless of whether or not the meal/break has been sponsored.
What should I do if I have a
special dietary request?
AGA will do its best to accommodate special meal requests for the luncheons. Please be sure to indicate on your registration form if you have any food allergies or dietary restrictions (i.e. diabetic, low salt, kosher, vegetarian, etc.) Attendees that submit a request at least two weeks before the conference will be provided with a special meal based on their dietary needs. Because these meals are ordered before the conference, special meal requests received onsite cannot be guaranteed; however, we will make every attempt to accommodate your needs.
If I am receiving an award are my meal tickets complimentary?
Yes, if you are an award recipient, you and your guest are welcome to join us for the awards luncheon free of charge. If you are registered for the conference, your luncheons are included in your registration package.
How can I get a copy of a
speaker's PowerPoint presentation?
Any presentations made
available to us will be posted on our website. Approximately two weeks
before the conference, all registered attendees will receive an e-mail
providing a link to the conference PowerPoint presentations. This page will
be updated on an ongoing basis to include new presentations as they are
received. Please remember that not all speakers use PowerPoint and/or do not
provide copies of their presentation to AGA.
Are there assigned seats for the awards ceremonies?
Yes, we ask that award recipients to sit at the "RESERVED" tables at the front of the room.
Contact Us
Still
have questions? We are here to help!
If you have additional questions, contact Meetings Manager,
meetings@agacgfm.org,
at 800.272.7211.