Friday, November 6
7
a.m.
– 4 p.m.
Registration Desk Open
Location: Great Room Prefunction
_____________________________
7
– 8 a.m.
Breakfast with Exhibitors
Location: Great Room Prefunction
The perfect way to start the day! Join us for breakfast in the exhibit area. You’ll have the chance for some early networking while visiting your private sector partners and friends.
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9
–
9:45 a.m.
F100:
The Chief Executive Officer's Strategic Partnerships: Critical
to Driving Transformation Change
Location:
Great Room
1
PK Agarwal, Chief Technology Officer, Department of Technology Services, State of California
Bajinder Paul, Chief Information Officer, Office of the Comptroller of the Currency, U.S. Department of the Treasury; Co-Chair PMC 2009 Technical Committee
Rohit Verma, Chief Financial Officer and Head of Strategy, Zurich North America
Moderator: Kenneth R. Horner, Principal and Managing Director, Deloitte Consulting LLP
Today’s chief executive officers are partners in the business transformation of their organizations. This session explores the CIO, CFO and CPO relationship and the best practices they are using to leverage technology, improve accountability and transparency, and deliver innovative business solutions.
FOS: MAS
Audience: All
_____________________________
9
– 9:50 a.m.
F101:
Using Performance Measures to Improve Service Delivery
Location:
Studios 1
& 2
Harold I. Steinberg, CGFM, CPA, Technical Consultant, AGA
Moderator: Geoff M. DePriest, Senior Manager, Crowe Horwath LLP
AGA is completing a research project to ascertain how state and local governments use performance measures to improve the delivery of programs and services. Learn about the required elements for gaining this additional benefit from performance measures, how the elements have been used in all kinds of jurisdictions, and the extent to which they have been used.
FOS: MAS
Audience: All
_____________________________
9:55 –
10:45 a.m.
F102:
Trailblazers in Government
Location: Great Room
1
Barbara C. Cohn Berman, Vice President, Fund for the City of New York
Eileen Pierce, MPA, Administrative Services Officer, Community Development Department, City of Grand Rapids, MI
Moderator: Lisa Parker, CPA, Project Manager, Governmental Accounting Standards Board
The Trailblazer Program, operated by the National Center for Civic Innovation’s (NCCI) Center on Government Performance, represents a challenge to government managers to not only improve their performance measures and reports, but also to involve the public in the process. This session, moderated by a Trailblazer, offers information about the Trailblazer program and how it has changed and describes the findings of an independent researcher who has interviewed Trailblazers about their experiences. This session may help you prepare for what has become a new and valuable direction for public managers.
FOS: MAS
Audience: All
_____________________________
9:55 –
10:45 a.m.
F103:
Making Performance Management Real: Experiences at Massachusetts
Health and Human Services
Location:
Great Room
1
Melissa Pullin, Director, Performance Management Unit, EHSResults!, Executive Office of Health and Human Services, Commonwealth of Massachusetts
Moderator: Mark H. Howard, Management Consulting Lead, Accenture
Massachusetts’ HHS is a $13.5 billion, 16-agency, 23,000-employee government organization. For the last two years, a new unit called EHSResults! has been charged with implementing performance management, not as an after-the-fact reporting exercise, but as the driving force for management of the entire organization. This session describes HHS’ performance management approach, and highlights the successful (and the not-so-successful) ways HHS has used performance management within its organization.
FOS: MAS
Audience: State &
Local
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F104:
Public Interest in Government and Performance
Location:
Studios 1
& 2
Tom Carpenter, President, Four Creeks Unincorporated Area Council
Diane Douglas, Executive Director, CityClub of Seattle
Moderator: Michael Jacobson, Performance Management Director, Office of King County Executive, King County, WA
As government professionals we know that reporting performance is either the right thing to do or it is expected of us. But what do members of the public and civic organizations think of performance reporting? Hear the perspectives of two community and civic leaders discuss how performance reporting impacts civic engagement, leadership accountability and trust in government.
FOS: MAS
Audience: All
_____________________________
10:45 –
11:10 a.m.
Coffee Break with Exhibitors
Location:
Great Room Prefunction
Give yourself that mid-morning boost to get you through the day. Coffee, tea and soda will be served in the Exhibit Hall to give you one more chance to visit with exhibitors. Don’t miss out on the opportunity to meet your private sector partners and find solutions to your business challenges.
_____________________________
11:15 a.m.
– 12:05 p.m.
F105:
Integrating Performance Measures and Community Indicators to
Enhance Governance, Citizen Engagement and Results
Location:
Great Room
1
Michael Jacobson, Performance Management Director, Office of King County Executive, King County, WA
Allen C. Lomax, Independent Consultant
Moderator: Cheryle A. Broom, CGFM, County Auditor, King County, WA; Co-Chair PMC 2009 Technical Committee
This session focuses on the value and challenges of integrating government performance measures and community indicators. Allen Lomax highlights the Community Indicator Consortium’s project to research and advance the practice of integration. Michael Jacobson shows how one of the largest counties in the country is approaching this integration in strategic planning, management and public reporting. Participants will be engaged in addressing themes around accountability and transparency, community ownership versus government responsibility, and making and measuring progress in community conditions.
FOS: MAS
Audience: All
_____________________________
11:15 a.m.
– 12:05 p.m.
F106:
Lessons Learned about Strategic Planning and Performance
Management
Location:
Studios 1
& 2
Scott B. Bassett, MBA, Performance Measurement Program Manager, Audit Services, Department of Transportation, State of Oregon
Matthew Birnie, County Manager, Gunnison County, CO
Moderator: Rebekah Stephens, Planning and Performance Coordinator, Metropolitan Government of Nashville and Davidson County, TN
Hear from representatives of Metro Nashville Government, the Oregon Department of Transportation and Gunnison County, CO, as they share their experiences, from getting started to communicating the data. Don't miss the opportunity to hear about the good, the bad and the ugly of beginning and continuing performance management efforts in government.
FOS: MAS
Audience: State &
Local
_____________________________
12:10 –
1 p.m.
F107:
Certificate of Achievement in SEA Reporting GOLD Award
Recipients - What You Need to Know!
Location:
Great Room
1
Moderator: J.D. Williams, JD, MPA, CGFM, Vice President, State and Local Government, Application Solutions, Oracle
Hear from this year's GOLD award recipients as they share their secrets for preparing an award-winning report.
FOS: MAS
Audience: State &
Local
_____________________________
12:10 –
1 p.m.
F108:
Doing More with Less: Getting the Most Out of Limited Resources
Location: Studios 1
& 2
Peter Turney, Ph.D., Chief Executive Officer, Cost Technology, Inc.
Moderator: Jim McGimsey, CPA, Senior Account Executive, Performance Management Government Operations, SAS
FOS: PD
Audience: All
_____________________________
1
–
2 p.m.
F108:
Luncheon
Location:
Great Room
2
Join us for a luncheon and the opportunity to network with colleagues and friends. Compliments of Deloitte.
_____________________________
2 – 2:30 p.m.
F109:
Getting the Good (and the Bad) Word Out - Communicating with the
Media in a 2.0 World
Location:
Great Room
1
Jonathan Walters, Correspondent and Author, Governing magazine
Moderator: Relmond P. Van Daniker, DBA, CPA, Executive Director, AGA
This session covers strategies for improving press relations with an emphasis on communicating effectively in what has become a rapidly shifting, web-based media landscape.
FOS: COM
Audience: All
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2:35 –
3:25 p.m.
F110:
GMAP Continues
Location:
Studios 1
& 2
Jill Satran, Ph.D., Director, Performance and Accountability, Executive Policy Office, State of Washington
Moderator: Harold I. Steinberg, CGFM, CPA, Technical Consultant, AGA
The Government Management Accountability and Performance Program (GMAP) has been widely proclaimed as an innovative, effective approach to improve service delivery at the state level. Hear from the new director on how GMAP has evolved in the last few years, and how applying the principles of performance management has increased results in Washington state.
FOS: MAS
Audience: State &
Local
_____________________________
2:35 –
3:25 p.m.
F111:
Emerging Practices in Performance-Based Budgeting
Location:
Great Room
1
Kristine L. Leiphart, Ph.D., Deputy Chief Financial Officer, Federal Transit Administration
Erin C. Matteson, Assistant State Budget Officer, Office of Management and Budget, State of North Carolina
Moderator: Christian Fuellgraf, Director, Grant Thornton LLP Global Public Sector
This session provides you with recent research and best practices in performance-based budgeting. Kristine Leiphart shares the results of a recent international research study on how six public agencies make budget decisions based upon performance measures. Erin Matteson shares the performance budgeting approach in use by the state of North Carolina. This approach is positively transforming the way budget decisions are made, and can serve as a model for other organizations seeking to move toward a more performance-based budgeting process.
FOS: FIN
Audience: All
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3:30 – 4:30 p.m.
F112:
Where Do We Go From Here?
Location:
Great Room
1
Relmond P. Van Daniker, DBA, CPA, Executive Director, AGA
Moderator: William A. Morehead, Ph.D., CGFM, CPA, Chair of Accountancy, CIS & Finance, Delta State University; AGA National President, AGA Past National Treasurer and Member, AGA National Executive Committee
The Certificate of Achievement in SEA Report Review Program received Alfred P. Sloan Foundation funding for several years, and in December the funding ends. AGA is forging ahead and will continue the program and look for ways to streamline the process. We’d like to share our ideas with you and hear your thoughts for improvement and continuation. Join us for this session—we believe the program is more relevant than ever.
FOS: MAS
Audience: State &
Local
_____________________________
4:30 –
4:45 p.m.
Closing Remarks & Adjournment
Location: Great Room
1