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Public Attitudes Toward Government Accountability and Transparency 2010

In January 2010, the Association of Government Accountants (AGA) commissioned a study by leading market research firm Harris Interactive®, to conduct the first in a series of annual surveys of public attitudes to government transparency and accountability. The objective of this first survey was to establish a baseline understanding of public attitudes, concerning transparency and accountability progress—or the lack of it—which could be tracked annually. A secondary objective was to use the survey findings to raise the profile of this important issue and help to drive understanding of it among policymakers, government employees and the public.

The survey was commissioned as part of AGA’s flagship Advancing Government Accountability campaign, which will educate government and the public on the benefits of increased government accountability and transparency and provide practical programs relating to the education of government financial managers and the reporting of government financial information. The survey findings are a significant contribution toward increased public understanding of the issue, which AGA sees as a vital jumping-off point for reform.

AGA believes that the importance to a healthy democracy of efficient reporting of government financial information is difficult to overstate. Without accurate fiscal information, delivered regularly, in an easily-understandable format, citizens lack the knowledge they need to interact with—and cast informed votes for—their leaders. In this regard, a lack of government accountability and transparency undermines democracy and gives rise to cynicism and mistrust.

This result is reflected in the survey findings, which reveal deep dissatisfaction among the American public with both the availability of government financial information and the way it is delivered to the people. Much of this dissatisfaction has to do with issues of trust and a gap between what the public expects and what is actually delivered. The survey also captured information relating to how the public would use fiscal information, were it provided to them in a usable form.

We encourage you to review the information attached to this second annual survey.

Questions? Contact Jennifer I. Curtin, MPA, Director of Public Affairs, AGA at 800.AGA.7211, ext. 340.