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AGA’s premier training and networking event

July 19–21 | Virtual | 21 CPEs

Frequently asked questions

When and where will the training be held?

AGA’s PDT will take place July 19–21. It's now an online event!

How do I know if my computer is compatible with the virtual player?

It is highly recommended you run a system compatibility checker.  Click here to determine if your system is compatible with the live broadcasting platform.

I'm a first-time attendee. Can you tell me more about what to expect?

Sure! We will be hosting a webinar for first-time attendees on July 8 at 2 p.m. ET. Click here to listen to the recording. 

Please note: This webinar does not offer CPEs.   

How can I register for the training? How much does it cost?

Visit the registration page for more information. 

What is included in my registration package?

Virtual (from home/office) training registration includes the opportunity to earn up to 21 CPEs  Please check back frequently as we develop the other opportunites in our now-virtual event!

No-recording policy

To protect confidential, proprietary or personal information and personal images or voices at all AGA training events, AGA prohibits the unauthorized or secret recording use of any device to capture images or voices, regardless of whether it is in person, by telephone or by other means, such as videoconferencing (i.e., Facebook Live), screen shots, chat or in writing that is not approved by AGA. 

What is my AGA login name? What is my password?

Your login is your AGA ID; whether you are an AGA member or not, you received an ID by attending any of AGA’s past trainings.

Forgot your username or password? Reset it here.

I am the cardholder. How do I register a participant for the training?

If you are the cardholder, register the participant by mail or email by clicking on “Register by Email/Mail,” download the form, fill it out with the participant’s information, and email it to If you choose to register the participant online, you must have an account with AGA. If the participant is not a member of AGA but attended previous AGA trainings, he or she has an account and ID number with AGA. 

If you do not have an account, create an account for yourself. Shortly after creating an account, you will receive an AGA ID and password; use these credentials to log in. Navigate to "Register Someone Else” to search for the participant’s name and proceed with the registration process. 

What if the participant is not a member or does not have an account with AGA?

Create an account (just like you did for yourself) for the participant. Then you will be able to search for the participant and register him or her online.

Can I register to attend the exhibit hall only?

AGA does not offer exhibit-hall-only registration.

How will I know that AGA has received my registration form?

If the registration was processed online, the credit card holder will receive a receipt and confirmation by email. The participant will only receive the confirmation email.

If you register by email or mail, the credit card holder will receive a receipt by email. The participant will only receive the confirmation. In addition, two weeks before the training starts, all registered participants will receive a confirmation email containing training details.

If you do not receive confirmation two weeks prior to  training, contact your training coordinator, then email for further details.

How can I get a receipt for my registration?

If your registration was completed online, the credit card holder should have received the receipt by email. You should have received the confirmation email for the registration. If your registration was completed by email or mail, the receipt was emailed to the credit card holder. Please contact the credit card holder for the receipt. Should you need further assistance, please contact

If I am unable to attend the training, can someone else attend in my place?

You may switch your registration to a substitute at no cost on or before July 14. After this date, all requests will be charged an additional $50 processing fee. Requests must be emailed to Phone calls are not accepted.

 Membership status is not transferrable. Additional fees may be required based on the replacement’s membership status.

Can I get a refund if I need to cancel my registration?

Refunds, less a $50 processing fee per registrant, will be granted for requests received in writing by June 25. Refunds will not be granted after this date. No-shows are responsible for full payment. 

How can I get a copy of speaker PowerPoint presentations? 

All registered participants will receive a confirmation email two weeks before the training starts with all necessary details. Please note, presentation slides and notes will be available only from speakers who granted permission to share them.

Is the CGFM Intensive Review Course (IRC) included with the cost of the PDT?

No. The IRC registration process is separate. Check back for details about IRC registration.

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