Co-sponsored by:

Program and Schedule

7 – 8 a.m. 
Badge Pickup and Breakfast in the Exhibit Hall

8 – 8:10 a.m. 
Opening Remarks

  • Ann Ebberts, CEO, AGA

8:10 – 8:55 a.m.
President's Management Agenda: administration officials discuss how shared services fits in the President's management agenda

  • Beth Angerman, Executive Director, USSM, General Services Administration
  • Surafeal Asgedom, Chief Officer, Modernization, U.S. Department of Veterans Affairs
  • Scott Cameron, Principal Deputy Asst. Secretary for Policy, Management and Budget, U.S. Department of the Interior
  • Karen Pica, Management Analyst, Office of Procurement Policy, U.S. Office of Management and Budget
  • Moderator: Sam Hughes, Principal, EY

8:55 – 9:40 a.m.
Non-Traditional Shared Services: panel discussion of leading-edge success stories from the global public and private sectors

  • Avi Bender, Director, National Technical Information Service
  • Mike Donoghue, Public Sector Aviation & Transportation Leader, PwC
  • Mike Sciortino, Chief, Division of Financial Management, US Fish & Wildlife Service
  • Moderator: Karen Wilson, Partner, PwC Public Sector

9:40 – 10:10 a.m.  
Break in Exhibit Hall: Network with executives from both the government and private sectors.


10:15 – 11 a.m.
Best Practices for Accelerating Implementation of Shared Services: panelists discuss implementation challenges and strategies for addressing them

  • Gisele Holden, Chief, Financial Systems Branch, iTRAK Program Manager, BFA/DFM, National Science Foundation
  • Marsha Wiggins, Acting Chief Human Capital Officer, U.S. Department of Agriculture
  •  Moderator: Angela V. Graziano, Principal Director, Shared Services, Accenture Federal Services

11:05 a.m. – noon
Best Practices for Accelerating Implementation of Shared Services Breakouts:
facilitated hands-on breakout discussions

noon – 12:55 p.m.

1 – 1:10 p.m.
Breakouts Summary Report

1:10 – 1:55 p.m.
Office of American Innovation

  • Keynote: Matt Lira, Special Assistant to the President for Innovation Policy and Initiatives, Office of American Innovation
Panel Discussion
  • Stephen Galvan, former Executive, Office of IT and e-gov at OMB, and COO at SBA, Principal, Galvan and Associates
  • Tom Muir, Executive Director, Support Services, U.S. Department of Veterans Affairs
  • Moderator: Jesse Samberg, Director Public Sector Shared Services, IBM

1:55 – 2:40 p.m.
Beyond Cloud: Blockchain to Robotics:
industry experts discuss how new technologies are transforming and disrupting shared services in the private sector

  • John Hill, Assistant Commissioner, Office of Financial Innovation and Transformation, Bureau of the Fiscal Service, U.S. Department of the Treasury
  • Bo Shevchik, Co-Chair, AGA Blockchain Working Group
  • Lisa Ziehmann, Deputy Chief Financial Officer for Finance, National Aeronautics and Space Administration (NASA)
  • Moderator: Marc Mancher, Principal, Federal Analytics Service Line Lead, Deloitte

2:40 – 3:10 p.m.
Break in Exhibit Hall:
network with executives from both the government and private sectors

3:10 – 3:55 p.m.
Future Implications for Federal Shared Services
  • Scott Cameron, Principal Deputy Assistant Secretary for Policy, Management and Budget, U.S. Department of the Interior
  • Michael J. Smith, former Head of Global Shared Services at BG Group
  • Paul Harding, President & Founder, InnoGov Canada
  • Moderator: Todd Barber, Managing Principal, Dominion Consulting

3:55 – 4:40 p.m.
Personalize Your Cloud Shared Service

  • Jon Holladay, former CFO, USDA, Executive Specialist, Deloitte Consulting LLP
  • Robert Wuhrman, Enterprise Solutions Architect, Unified Shared Services Management, General Services Administration
  • Moderator: Chris Pauxtis, Senior Director SAP Cloud Platform, SAP America

4:40 – 5:25 p.m.
Congressional Perspective:
bipartisan discussion on the status of shared services and other management reform legislation

  • Susan Eckerly, Director of Regulatory Review, Senate Budget Committee (Senator Enzi, R-WY)
  • Jared Lennon, Legislative Aide, Regulatory Affairs and Federal Management Subcommittee, Senate Homeland Security and Governmental Affairs Committee (Senator Heitkamp, D-ND)
  • Kristine Lam, Legislative Assistant, Congressman Gerry Connolly (D-VA)
  • Moderator: Joe Ward, Director, KPMG LLP

5:25 – 5:30 p.m.
Closing Remarks

  • John Marshall, President & CEO, Shared Services Leadership Coalition