Supervision

This class covers all elements of supervision, from position descriptions to performance appraisals. We use case studies, role play and problem solving. This is an interactive class, which can be adjusted to the client’s needs.

Learning Objectives

This course covers:

  • Best ways to train staff
  • How to deal with difficult staff
  • Documentation
  • Accommodating various styles/personalities of staff
  • Rewards
  • Confidentiality
  • Discipline
  • Reasonable accommodations
  • Managing up and down

Related Courses

  • Business Writing
  • Communication Skills and Techniques
  • Customer/Client Service: Skills and Techniques
  • Field(s) of Study

    Personnel/Human Resources

    Course Length

    1 day

    Course Level

    Basic

    Instructor(s)

    Young, Leon

    CPE Hours

    8

    Group Cost

    $4,500
    Questions? onsitecourses@agacgfm.org or 703.684.6931, ext. 303.