Communicating Effectively in an Evolving and Transitioning Workforce

September 12 | 2–3:50 PM ET | 2 CPEs | FOS: COMS

Program Level: Overview
Prerequisite: None
Advance Preparation: None required
Field of Study: Communications and Marketing (COMS)

Have you been feeling overwhelmed with workload due to your organization downsizing and/or in a transition? This webinar presents a framework for effective communication strategies in today’s evolving and transitioning workforce. We will explore effective strategic communications when engaging workers that are retiring in an effort to build strong relationships and encourage knowledge transfer et al. Specifically, we will utilize Emotional Intelligence (EQ) strategies and examine its application as well as framework for integrating the research on strategies for communication. These tools will be discussed on how you can apply to your day-to-day work, so you may effectively inform the right stakeholder at the right time of what you need to complete the project. 


Alfred Robinson, PHD, MSA, BSM, AAS
Chief J1, Department of Defense


Kia Lor, PMP, CMP
Meetings and CEAR Program Manager

Learning objectives:

Participants will gain the skills and knowledge to help them become effective leaders, learn strategies for improving communications within their department, branch or team, share best practices and find solutions to shared challenges. Specifically, this webinar will focus on the topics below: 

  • Best practices to communicate effectively while bridging the workload gap between retirees and current employees
  • Applying emotional intelligence when communicating with team members including with Millennials 
  • How to apply working strategies with your team to improve relationships 

How to Register

Online Registration Process

Online registrations are for this webinar only.

Email/Mail Registration Process

Available for site coordinators registering for multiple webinars for their group.


Online Registration – Payment via credit cards is only accepted at this time. Transactions secured by GeoTrust, Inc.

Email Registration – We accept payments via credit cards and purchase orders.

Mail Registration – All payment types are accepted.

Cancellations and early bird group pricing deadline: September 7, 2018.

CPE credit &
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