Internal Control/Improper Payments

Advancing Program Integrity: Best Practices and Use Cases

October 7 | 2:00–3:50 PM ET | 2 CPEs | 2 PDUs | FOS: AUDG

Program Level: Overview
Prerequisite: None
Advance Preparation: None required
Field of Study: Auditing - Governmental (AUDG)

As payment integrity programs mature, it is important for agencies to continue improving these programs to find the most effective and efficient methods to identify programs susceptible to significant improper payments and perform improper payment testing. This requires innovative risk assessments and leveraging the latest approaches and technologies to support the selection and testing of programs and adapt to rapid response payment integrity efforts such as emergency management and COVID-19 funding.

Learning Objectives

  • How do you select programs for testing and assess the risks of different programs? 
  • Some programs require testing every year. How do we continuously improve improper payment estimation methodologies, testing and scripts? Do you use AI/ML or advanced statistics to sample?
  • Some programs require one-time, rapid response such as COVID-19, emergency management, etc., how do we respond to those programs, assess risk, and tailor testing unique to those programs?


Alyssa Smiley

Alyssa Smiley
Acting Director for the Risk Management and Assurance Division
Department of Homeland Security, Headquarters

Mike Walker

Mike Walker
Supervisory Accountant, Risk Management and Compliance
Federal Emergency Management Agency

Nicole Frish

Nicole Frish
Director, Improper Payments Remediation and Oversight (IPRO) Office
Department of Veterans Affairs

Kyle Harrison

Kyle Harrison
Payment Integrity Statistician Subject Matter Expert (SME)


Luke Rininger

Luke Rininger
Associate Director, National Security Segment

How to Register

Online Registration Process

Online registrations are for this webinar only.

Email/Mail Registration Process

Available for site coordinators registering for multiple webinars for their group.


  • Online Registration – Payment via credit cards is only accepted at this time. Transactions secured by GeoTrust, Inc.
  • Email Registration – We accept payments via credit cards and purchase orders.
  • Mail Registration – All payment types are accepted.

Cancellations and early bird group pricing deadline: October 2, 2020.