Examination Scheduling and Procedures
Special Promotion: use “CGFM_retake” promo code to take $20 off your exam fee(s) when you schedule any CGFM Examination retake(s) for a date in July or August 2014 at a Pearson VUE testing center.
Schedule Your Examination Appointment
The three CGFM Examinations are administered year-round in a computerized format on behalf of AGA by Pearson VUE at their Professional Testing Centers. CGFM candidates (individuals who have applied and been accepted into the CGFM Program) can schedule an appointment with Pearson VUE online or over the phone. The examination fee is $109 per examination.
Please review the examination procedures below before scheduling your appointment.
Pearson VUE Examination Scheduling Instructions
Option A: Online Registration
Click on the “Schedule Your Examination Appointment”
link above, which takes you to AGA’s page on Pearson VUE website. Click on “Schedule Online” button in the middle of the page or “Create an account” or “Sign in” button on the list of navigational buttons on the right.
- Step 1: Set up your account. Click on “Create an account”. Enter your first and last names and your Candidate ID found on your CGFM eligibility letter and click “Next”. Enter the required information on the Profile screen and click “Next”. Set up a new Username. Your password will be emailed to you.
- Step 2: Pay for and schedule exam(s). Sign in using the Username and Password you’ve set up during your previous registration with Pearson VUE (or use the appropriate links if you forgot your username or password). After you sign in, you can schedule/change your test appointments, view your testing history and view/modify your personal information.
Option B: Phone Registration
You can also register with Pearson VUE and schedule your testing appointment by calling 888.846.6948 (Monday – Friday, 7 a.m. – 7 p.m. CT, except for holidays). Please use the exam name "Governmental Environment", "Governmental Accounting, Financial Reporting and Budgeting" or "Governmental Financial Management and Control" when scheduling your appointment.
Rescheduling and Cancellation Procedures
To Reschedule: Contact Pearson VUE at 888.846.6948 or by logging into your account and changing your appointment at least 24 hours prior to your originally scheduled testing appointment date and time. Rescheduling an exam within 24 hours of appointment time is subject to a same-day forfeit exam fee. Exam fees are due for no-shows.
To Cancel (Non-Emergency): Contact Pearson VUE at 888.846.6948 or by logging into your account and canceling your appointment at least 24 hours prior to your originally scheduled testing appointment date and time. Canceling an exam within 24 hours of appointment time is subject to a same-day forfeit exam fee. Exam fees are due for no-shows.
To Cancel (Emergency): These procedures only apply if you need to cancel your testing appointment for an emergency reason (defined as a death in the immediate family, medical emergency or car accident) within a 24-hour period prior to your originally scheduled testing appointment date and time. In order to request a waiver of the no-show fee in this case, you must call Pearson VUE at 888.846.6948 within 24 hours before or after your appointment time and ask for a Program Coordinator handling emergency cancellations. Documentation may be requested.
Arrival time: We ask that you arrive at the test center 30 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary sign-in procedures. If you arrive more than 15 minutes late for an exam and are refused admission, payment is due for the exam and delivery fees.
Identification: To be admitted to the testing center, you must show two (2) valid forms of personal ID. Both must have your signature, and one of the two must have your photo. The name on the IDs must match the name on the eligibility letter. Failure to present the valid IDs and a marriage license if the name on the CGFM application was your maiden name will invalidate your appointment and you will forfeit your entire exam fee.
Other entry requirements: In addition to showing your identification, you will be asked to sign in and your picture and a digital scan of your palm will be taken.
Personal belongings: You will not be allowed to take any personal items, including food or drink, with you into the testing room. A locker will be available for your belongings. A note board and a calculator will be provided.
Audio/video monitoring: Pearson Professional Centers have audio and video monitoring of the examinations.
Reporting issues: should any issues/problems arise during a testing center registration process or a CGFM exam administration, they must be brought to the attention of the Pearson VUE testing center administrator so an incident report can be filed. If any issues are not resolved by Pearson VUE, candidates should contact AGA's Office of Professional Certification in writing - via email at email@example.com, fax at 703.562.0361, or mail (AGA, 2208 Mount Vernon Avenue, Alexandria VA 22301) within 30 days of the exam testing date. No exam questions or other confidential information may be transmitted via email or communicated outside of the exam administration (see Exam Content Feedback below for procedures to communicate information related to exam content).
Requests for a waiver of a no-show exam fee: please see Rescheduling and Cancellation Procedures for cancellation policy and instructions. If you need to cancel your testing appointment for an emergency reason (such as a medical emergency, death in the immediate family or car accident) within the 24-hour timeframe, you must call Pearson VUE at 888.846.6948 within 24 hours before or after your appointment time and ask for a Program Coordinator handling emergency cancellations in order to request a waiver of the no-show fee. The no-show fee will not be waived for cancellations within the 24-hour timeframe for non-emergency reasons.
Requests for a waiver of an exam retake fee: requests for waiving an exam retake fee due to extraordinary circumstances that effected the CGFM examination testing center registration and/or administration must be submitted to AGA in writing within 30 days of the exam testing date. To be considered, an incident report must have been filed with Pearson VUE testing center administrator during the exam testing center registration or administration. In addition, the extraordinary circumstances must be outside the control of the candidate, must have made the candidate’s experience different from other candidates and must have been severe enough to account for examination failure or ability to test. The candidate must fully describe the extraordinary circumstances and reasons for requesting a waiver and submit the request to the Director of Professional Certification via email at firstname.lastname@example.org, fax at 703.562.0361 or mail (AGA, 2208 Mount Vernon Avenue, Alexandria VA 22301) within 30 days of the exam testing date.
If you have any questions about the examination procedures at the Pearson Professional Centers, please contact AGA at email@example.com prior to making your testing appointment.
Accommodations for Americans with Disabilities Act Candidates
Any candidate with a documented disability as defined by the Americans with Disabilities Act, who needs an accommodation to the usual testing conditions may request special testing accommodations (such as additional testing time or a reader) to take the CGFM Examinations at the regular testing locations.
The candidate must submit:
- Special Testing Accommodations Request Form, and
- Documentation from a qualified diagnosing professional with the specific diagnosis of the disability and a recommendation for a testing accommodation. Absent special circumstances, this documentation must be dated within the last five years. Any professional providing documentation must be registered/licensed and/or have credentials appropriate to diagnose the candidate’s disability.
The Special Testing Accommodations Request Form and the accompanying documentation should be submitted at the time of application for the CGFM Program. The accommodation requested may not compromise the security or integrity of the CGFM Examinations.
Upon completing each CGFM Examination, test takers receive an immediate pass/fail result that is printed and provided to the test taker at a testing center. Individuals who passed an exam will receive a report that states "you have passed"; individuals who did not pass will receive a report that lists their scaled score and their level of performance in each content area. A scaled score reports an examination score on a scale that is linked to the raw score. CGFM examinations use a scale of 200-700, with 500 as the passing score.
In the event that you fail a CGFM Examination, you must wait 30 days before you can retake this examination. Additional retakes require a 90-day wait. In the interim, you may take the other exams. You can go to the Pearson VUE website and register before the 30 or 90-day period is over (please wait at least 7 days after taking the test before registering for a retake), but your appointment date will only be available after you’ve satisfied the appropriate waiting period.
AGA reserves the right to take any and all remedial and disciplinary action that AGA, in its sole discretion, deems appropriate in the event of misconduct or suspected misconduct by an examinee. Misconduct includes, but is not limited to, completing the CGFM application in a false or misleading manner, seeking an unfair advantage in connection with any CGFM Examination, providing assistance to another candidate during an examination, using unauthorized materials during an examination, and, upon becoming aware of misconduct by others, failing to report it to AGA. Other examples of misconduct are the copying or removal of CGFM Examination materials, as well as the disclosure, in writing or orally, of the contents of any individual examination questions.
Possible responses of AGA to misconduct or suspected misconduct include, but are not limited to, cancellation of exam scores, revocation of certified status, disqualification from future examinations, and reporting of misconduct to third parties, including employers and other certifying bodies. If misconduct is discovered after certified status has been achieved, it may be treated as a violation of the AGA’s Code of Ethics.
Exam Content Feedback
AGA strives to ensure that CGFM Examinations are up-to-date and meet the standards of the testing and certification industry. All questions undergo pre-testing and statistical review before they are used live on an examination to ensure that all questions are fair, valid and reliable. Candidates’ comments submitted during the examinations are reviewed by test development specialists and Subject Matter Experts.
To ensure the security of the CGFM Examinations, any feedback on CGFM Examination content and individual CGFM Examination questions must be submitted by the candidates during the exam administration using the “comment” button. CGFM Examinations have extra time built into the testing period that gives candidates an opportunity to comment on testing questions. As per the Confidentiality Statement on the CGFM Application, candidates may not discuss any CGFM Examination questions outside the examination testing period with anyone, including other candidates, testing center personnel, course instructors or AGA staff.