Everyone has their own professional style and approach, but there are certain norms one needs to follow and a variety of skills one needs to acquire/reinforce to be most effective in the workplace. This course will identity those elements and educate the participants on how to progress in each essential area.
CPE Information
Learning Objectives:
- provide exceptional customer service/work with difficult people
- develop better interpersonal skills and have a stronger relationship with your team
- increase your confidence
- improve written communication by avoiding common mistakes
- make better and quicker decisions
- approach difficult situations and manage conflict
- use criticism to propel you forward
- boost public-speaking abilities
Program level: Basic
Delivery method: Group internet-based (virtual) or group-live (in person)
Course prerequisite: None
Advance prep: None
CPE credit: 8
Field of study: Professional Development
AGA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org National Registry of CPE Sponsor ID: 104201.
