Group On-site and Virtual Course Catalog

Course Details: Professional Polish in the Public Sector

Everyone has their own professional style and approach, but there are certain norms one needs to follow and a variety of skills one needs to acquire/reinforce to be most effective in the workplace. This course will identity those elements and educate the participants on how to progress in each essential area, including how to:

Learning Objectives

  • provide exceptional customer service/work with difficult people
  • develop better interpersonal skills and have a stronger relationship with your team
  • increase your confidence
  • improve written communication by avoiding common mistakes
  • make better and quicker decisions
  • approach difficult situations and manage conflict
  • use criticism to propel you forward
  • boost public-speaking abilities

Questions?

catalogcourses@agacgfm.org or 703.684.6931, ext. 303.