Scheduling Testing Center Appointment
Have you reviewed the CGFM examination policies? If not, please do that now.
Then please read all of the instructions and procedures for scheduling your CGFM exam appointment at a Pearson VUE testing center found on this page before scheduling your appointment.
NEW! Effective October 15th, 2023, Pearson VUE is pleased to offer CGFM exam appointment reminders via SMS/text message, in addition to email reminders. To opt in: log into your Pearson VUE account, enter your mobile number under “My Profile” and then return to the Dashboard to select “Preferences", and mark/check the SMS option.
Examination Locations
AGA has teamed up with Pearson VUE to offer the CGFM examinations year-round in more than 200 Pearson Professional Centers throughout the United States, Canada, and some international locations. To find the location of the closest Pearson VUE Test center, go to the
Pearson VUE website and select "Find a test center." CGFM exams can also be taken
online.
Pearson VUE Examination Scheduling Instructions
Option A: Online Registration
Use the button above to navigate to AGA’s page on Pearson VUE website.
- New user: If this is your first time visiting this Pearson VUE website, click on “Create account” on the right. Enter your first and last names and your Candidate ID found on your CGFM eligibility letter and click “Next”. Enter the required information on the Profile screen and click “Next”. Set up a new Username. Your password will be emailed to you. Pay for and schedule exams.
- Returning user: Click on "Sign in" on the right and log in using the Username and Password you’ve set up during your previous registration with Pearson VUE (or use the appropriate links if you forgot your username or password). After you sign in, you can schedule/change your test appointments, view your testing history and view/modify your personal information.
Option B: Phone Registration
You can also register with Pearson VUE and schedule your testing appointment by calling 888.846.6948 (Monday – Friday, 7 a.m. – 7 p.m. CT, except for holidays). Please use the exam name "Governmental Environment", "Governmental Accounting, Financial Reporting and Budgeting" or "Governmental Financial Management and Control" when scheduling your appointment.
Rescheduling and Cancellation Policies and Procedures
To reschedule your testing center appointment: Contact Pearson VUE at 888.846.6948 or by logging into your account and changing your appointment at least 24 hours prior to your originally scheduled testing appointment date and time. Rescheduling an exam within 24 hours of appointment time is subject to a same-day forfeit exam fee. Exam fees are due for no-shows.
To Cancel (Non-Emergency): Contact Pearson VUE at 888.846.6948 or by logging into your account and canceling your appointment at least 24 hours prior to your originally scheduled testing appointment date and time. Canceling an exam within 24 hours of appointment time is subject to a same-day forfeit exam fee. Exam fees are due for no-shows. Note: online exams must be cancelled as soon as possible before your appointment. If you do not cancel your appointment before the scheduled appointment time, you will forfeit your exam fee.
To Cancel (Emergency): These procedures only apply if you need to cancel your testing appointment for an emergency reason (defined as a death in the immediate family, medical emergency or car accident) within a 24-hour period prior to your originally scheduled testing appointment date and time. In order to request a waiver of the no-show fee in this case, you must call Pearson VUE at 888.846.6948 within 24 hours before or after your appointment time and ask for a Program Coordinator handling emergency cancellations. Documentation may be requested.
Testing Center Procedures
Arrival time: We ask that you arrive at the test center 30 minutes before your scheduled appointment time. This will give you adequate time to complete the necessary check-in procedures, including signing the Candidate Rules Agreement. If you arrive more than 15 minutes late for an exam and are refused admission, payment is due for the exam and delivery fees.
Identification: To be admitted to the testing center, you must show two (2) valid forms of personal ID. Both must have your signature, and one of the two must have your photo. The name on the IDs must match the name on the eligibility letter. Failure to present the valid IDs and a marriage license if the name on the CGFM application was your maiden name will invalidate your appointment and you will forfeit your entire exam fee.
Other entry requirements: In addition to showing your identification, you will be asked to sign in and your picture and a digital scan of your palms will be taken.
Personal belongings: You will not be allowed to take any personal items, including food or drink, with you into the testing room. A locker will be available for your belongings, which you will not have access to for the duration of the exam. A note board and a calculator will be provided. A calculator is also built into the exam software.
Audio/video monitoring: Pearson Professional Centers have audio and video monitoring of the examinations.
Reporting issues: Should any issues/problems arise during a testing center registration process or a CGFM exam administration, they must be brought to the attention of the Pearson VUE testing center administrator so an incident report can be filed. If any issues are not resolved by Pearson VUE, candidates should contact AGA's Office of Professional Certification in writing - via email at
agacgfm@agacgfm.org or mail (AGA, 2208 Mount Vernon Avenue, Alexandria VA 22301) within 30 days of the exam testing date. No exam questions or other confidential information may be transmitted via email or communicated outside of the exam administration.
Requests for a waiver of a no-show exam fee: Please see Rescheduling and Cancellation Procedures for cancellation policy and instructions. If you need to cancel your testing appointment for an emergency reason (such as a medical emergency, death in the immediate family or car accident) within the 24-hour timeframe, you must call Pearson VUE at 888.846.6948 within 24 hours before or after your appointment time and ask for a Program Coordinator handling emergency cancellations in order to request a waiver of the no-show fee. The no-show fee will not be waived for cancellations within the 24-hour timeframe for non-emergency reasons.
Ownership, Confidentiality and Non-disclosure provisions
All CGFM examination materials, including all questions and all forms of the examinations, are confidential and proprietary information of AGA. Disclosure, in writing or orally, of the contents of any individual CGFM examination questions is strictly prohibited and is considered a violation of AGA’s Code of Ethics.
By taking a CGFM exam, you certify that you will not engage in unethical behavior or seek an unfair advantage, or assist others in doing so, such as by copying answers from another candidate, providing assistance to another candidate, or using unauthorized materials during any CGFM examination, and, should you become aware of such conduct by others, you will report it to AGA. In addition, you agree not to copy, record or remove any CGFM examination questions and materials, nor disclose, in writing or orally, the contents of any individual examination questions.
Failure to abide by these representations will result in disciplinary action, including, but are not limited to, cancellation of exam scores, revocation of certified status, disqualification from future examinations, and reporting of misconduct to third parties, including employers and other certifying bodies. If misconduct is discovered after certified status has been achieved, it may be treated as a violation of the AGA’s Code of Ethics.